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Support

Warranty, Support and Drivers

Should you be experiencing problems with your product and it is still covered under the warranty period, you can direct your enquiries to Universe Direct by telephoning 0861 102 149 or outside of South Africa on + 27 21 551 6254+ 27 21 551 6254. Alternatively you can email technical@universe-direct.co.za.

Please ensure that when returning goods to Universe Direct they are (a) Packed correctly (b) A complete fault description is included. Universe Direct does offer a Fetch & Carry Warranty service please contact our offices for further information.