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What we do

Universe Direct is your affordable IT solution.

We import and recondition ex-corporate IT equipment.
We sell to businesses, educational institutions, computer resellers, and individuals.

Our products

Our product range includes Laptops, Desktops, Servers, MacBooks, iPhones, iPads, Network Switches, Batteries, Spare Parts, and a dedicated In-House Service & Repair Department.

Our team

We believe that there’s no “I” in teamwork and trust makes everything work better.
Most of all our customer’s happiness is the KEY to our success.

Our facility

Our state-of-the-art facility boasts 2000m’ of reconditioning excellence: the envy of the growing computer reconditioning industry in Africa

About Us

Universe Direct started in 1997, building our own-brand computers. Over the years, we have grown into Africa’s largest seller of reconditioned computer equipment, providing high-quality, affordable technology solutions.

We proudly deliver across South Africa, covering all nine provinces:

Beyond South Africa, we extend our reach across Southern and East Africa, ensuring businesses and individuals have access to reliable, cost-effective IT equipment. We deliver to:

Wherever you are in South Africa or across the African continent, Universe Direct delivers top-tier, reconditioned computer equipment helping you stay connected, productive, and ahead in the digital age.

What Our Clients Say

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Wayne Fuller profile picture
Wayne Fuller
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Good Day, I would like to Thank Matthew for hid excellent service provided to me by him. I havd a WIFI issue due to a suspected WIFI adaptor. Spoke to Matthew who took me thru fault finding process and discoved the WIFI adaptor was indeed not working. He suggested fitting a WIFI card, which he did, and now working 100% better. Once the card was fitted, he showed me what he had done and that the WIFI was working after in the install. Once again, Many Thanks young man.
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Moosa Teladia profile picture
Moosa Teladia
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Stewart Davies profile picture
Stewart Davies
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I had a major issue with my lap 2 weeks ago and Ikraam went out of his way to fit me into his busy schedule, went through everything with me and solved all my issues, he is brilliant, really knows his stuff and I would never go anywhere else for computers repairs, I highly recommend Ikraam, his customer service is exceptional and he went over and above to help me, one very very satisfied customer, thank you Ikraam.
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Shaen Adey profile picture
Shaen Adey
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Mathew was awesome .. he went away and beyond what he needed to do. Exceptional service thank you …Shaen
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Marius Strydom profile picture
Marius Strydom
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Matthew just sorted my multilevel tech problem out with finesse, lowered my stress levels right from the beginning of our interaction, and delivered results in spades. Just awesome.
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Alessandro Jeftha profile picture
Alessandro Jeftha
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Pierre Oosthuizen profile picture
Pierre Oosthuizen
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I took my Dell laptop to Universe Direct at Westlake Business Park this morning and was assisted by Ikraam in the workshop downstairs. The button for the letter “A” had come loose from the keyboard. Ikraam immediately attended to the problem and then kindly directed me to a comfortable lounge area, where I was offered coffee. He told me he would be with me in about 10 minutes — and, true to his word, he returned with my Dell laptop in perfect working order. To my surprise, there was no charge. I was genuinely impressed by the level of service I received. Ikraam was professional, polite, efficient and exceptionally helpful. It is not often these days that one experiences such good, old-fashioned customer service. Ikraam is a real credit to his profession and to Universe Direct. I would happily recommend Universe Direct to anyone looking for not only quality products, but also outstanding customer service. I wish Ikraam every success in his career. I will certainly be buying my next laptop from Universe Direct — that’s for sure! Thank you, Ikraam, and well done Universe Direct!
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Sion Stanton profile picture
Sion Stanton
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Gareth Jordan profile picture
Gareth Jordan
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Matthew, it’s one thing to know your stuff. It’s a completely different story to be able to explain to a non techie customer so that they understand. What sets you apart is your genuine care about helping people out. Thank you!!
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Fiona Wilke profile picture
Fiona Wilke
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Brilliant service.

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