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We import and recondition ex-corporate IT equipment.
We sell to businesses, educational institutions, computer resellers, and individuals.
Our product range includes Laptops, Desktops, Servers, MacBooks, iPhones, iPads, Network Switches, Batteries, Spare Parts, and a dedicated In-House Service & Repair Department.
We believe that there’s no “I” in teamwork and trust makes everything work better.
Most of all our customer’s happiness is the KEY to our success.
Our state-of-the-art facility boasts 2000m’ of reconditioning excellence: the envy of the growing computer reconditioning industry in Africa
Universe Direct started in 1997, building our own-brand computers. Over the years, we have grown into Africa’s largest seller of reconditioned computer equipment, providing high-quality, affordable technology solutions.
We proudly deliver across South Africa, covering all nine provinces:
Beyond South Africa, we extend our reach across Southern and East Africa, ensuring businesses and individuals have access to reliable, cost-effective IT equipment. We deliver to:
Wherever you are in South Africa or across the African continent, Universe Direct delivers top-tier, reconditioned computer equipment helping you stay connected, productive, and ahead in the digital age.
Posted on Google![]()
Pierre OosthuizenTrustindex verifies that the original source of the review is Google.
I took my Dell laptop to Universe Direct at Westlake Business Park this morning and was assisted by Ikraam in the workshop downstairs. The button for the letter “A” had come loose from the keyboard. Ikraam immediately attended to the problem and then kindly directed me to a comfortable lounge area, where I was offered coffee. He told me he would be with me in about 10 minutes — and, true to his word, he returned with my Dell laptop in perfect working order. To my surprise, there was no charge. I was genuinely impressed by the level of service I received. Ikraam was professional, polite, efficient and exceptionally helpful. It is not often these days that one experiences such good, old-fashioned customer service. Ikraam is a real credit to his profession and to Universe Direct. I would happily recommend Universe Direct to anyone looking for not only quality products, but also outstanding customer service. I wish Ikraam every success in his career. I will certainly be buying my next laptop from Universe Direct — that’s for sure! Thank you, Ikraam, and well done Universe Direct!Posted on Google![]()
Gareth JordanTrustindex verifies that the original source of the review is Google.
Matthew, it’s one thing to know your stuff. It’s a completely different story to be able to explain to a non techie customer so that they understand. What sets you apart is your genuine care about helping people out. Thank you!!Posted on Google![]()
Fiona WilkeTrustindex verifies that the original source of the review is Google.
Brilliant service.Posted on Google![]()
tamara delbrooke-jonesTrustindex verifies that the original source of the review is Google.
Excellent service. They were super helpful, efficient and solution oriented. I will definitely be coming back here for all tech support requirements. Happy customer ☺️Posted on Google![]()
Gordon ChunnettTrustindex verifies that the original source of the review is Google.
Ikraam went out of his way in the most pleasant manner to deal with system software updates, driver installation (camera, voice and sound) he seemed genuinely interested in seeing a Result which for me was important too. Thank you UD !Posted on Google![]()
busie madolwanaTrustindex verifies that the original source of the review is Google.
⭐⭐⭐⭐⭐ Absolutely Brilliant Service! 💻✨☕️ I would like to give a huge shout-out to Matthew and the team at Universe Direct for the absolutely brilliant service! 👏🏽 Matthew was incredibly helpful from start to finish and made the whole process so easy for me. My laptop screen needed to be replaced, but the part wasn’t available here in South Africa. The team went the extra mile and ordered the screen from abroad for me. 🌍💻 Within just a few days, they contacted me to let me know that the screen had arrived and replaced it for me while I waited. The service was efficient, professional and absolutely amazing! And now… my laptop looks brand new again! 😍🔥 The new screen is 100% perfect, and I couldn’t be happier with the result. A special thank you to Matthew for being so helpful, patient and professional throughout the process. 🙏🏽 And Universe Direct, thank you for going the extra mile for your customers. That kind of service truly makes a difference! 👏🏽 Oh, and I must mention the lovely complimentary guest coffee I enjoyed while waiting. ☕️😂❤️ What a thoughtful touch! Thank you once again, Matthew and Universe Direct! I highly recommend your service. ⭐⭐⭐⭐⭐ Excellent service, great communication and a team that genuinely cares about their customers! 💻✨👏🏽Posted on Google![]()
Gerald ShawTrustindex verifies that the original source of the review is Google.
Awesome service. Appreciate your help today with my swap out.